Resources
Standard operating procedure resources now available at your fingertips.
Featured Resources
Templates With Examples
Standard Operating Procedure
This is both a template and example of a Standard Operating Procedure (SOP). Follow the template to create new SOPs and use the Example as a model of what the SOP should be.
Policy
This is both a template and example of a Policy Document. Follow the template to create a new Policy and use the Example as a model of what the Policy should contain.
Work Instruction
This is both a template and example of a Work Instruction. Follow the template to create new Work Instruction and use the Example as a model of what a Work Instruction should contain.
Process Map (PPM)
This is both a template and example of an ExpressTrain Process Map (EPM). These are sometimes referred to as Picture Process Maps (PPMs). Follow the template to create new Process Map and use the Example as a model of what a Process Map should contain.
Protocol
This is both a template and example of a lab Protocol. Follow the template to create new Protocol and use the Example as a model of what a lab Protocol should contain.
Completed SOP/WI Examples by Industry
Manufacturing
This resource example illustrates what a typical Manufacturing Company would create as Standard Operating Procedure (SOP) with the associated Work Instruction (WI) for a specific part of their manufacturing operation. By standardizing on SOPs and WI's the organization increases quality, reduces risk and maintains production.
Food/Beverage
This resource example illustrates what a typical Food & Beverage Company would create as Standard Operating Procedure (SOP) with the associated Work Instruction (WI) for a specific part of their manufacturing operation. By standardizing on SOPs and WI's the organization increases quality, reduces risk and maintains production.
Healthcare
This resource example illustrates what a typical Healthcare Company would create as Standard Operating Procedure (SOP) with the associated Work Instruction (WI) for a specific part of their operation. By standardizing on SOPs and WI's the organization increases quality, reduces risk and maintains production.
Operational Job Aids
Quality Checklists
This example Quality Checklist illustrates how a company implements a quality control system at the employee level to raise overall service quality and reduce risk of non-performance in new hires and cross-training programs.
Quick Reference Cards (Visual Job Aid)
This example of a Quick Reference Card (sometimes referred to as a Visual Job Aid) shows how the use of visual images interlaced with each step in the procedure can help an employee execute the operation to the desired level of performance. "When you have a quick question … you need a quick answer"
Task Qualification Standards
The Task Qualification Standard is one of the most important items in your quality system. By having the supervisor actually observe the employee (new hire or cross-trainee) and record the level of performance measured against the SOP standard, the quality is maintained the risk of citations is drastically reduced.
User Guides
The User Guide can be created for each operational line or manufacturing department. Having a single source for all the SOPs and WIs in a format that can be viewed online of in printed form makes the training of new hires and cross functional groups more flexible.
Process Maps (PPMs)
Process Maps (PPMs)
This is both a template and example of an ExpressTrain Process Map (EPM). These are sometimes referred to as Picture Process Maps (PPMs). Follow the template to create new Process Map and use the Example as a model of what a Process Map should contain.
Training
PowerPoint Slides
PowerPoint slide deck for workshop on Home Care.
Leader & Participant Guides
Instructor Guide for Pharmaceutical Procedure.
Assessments and Quizzes
Quiz on Forklift Safety.
Success Example
Case Study
Case study on how a global producer of flavors and fragrances used the Princeton Center approach and software to develop user-friendly SOPs, job aids, and documentation, in order to reduce business risk and retain tribal knowledge.