Archive for March 2017

Why Consistency is Important for Standard Operating Procedures, Policies and Protocols Many operation managers know how important it is to be clear and concise when writing Standard Operating Procedures, Polices and Protocols. If you want your team to follow the best practices each and every time, you need consistent standards for them to follow. One…

Single-Sourcing Content to Reduce Risk and Save Cost One of the major concepts to understand when determining the documentation method you intend to implement for technical content is Single-Sourcing. Basically Single-Sourcing is an approach to gathering content, organizing it into meaningful chunks of information, and storing it in a single repository, which can be used…